Vumisha
Terms of Service
Last updated 2 November 2026
These terms are an agreement between you and BNN LTD ("Vumisha", "we", "us") for the use of vumisha.com. There are two kinds of users: page owners (also called creators), who sell sponsored posts on the Facebook Pages, Instagram accounts and Telegram channels they run, and advertisers, who book and pay for those posts. By creating an account or making a booking you accept these terms and our Privacy Policy.
1. What Vumisha does
Vumisha gives page owners a booking link with a rate card, takes payment from advertisers, checks each ad and lets the page owner review it, posts approved ads to the page owner's connected accounts at the booked time, checks they stayed up, pays the page owner and sends the advertiser a report. We are not the publisher of the ads and we don't own the pages: each page owner decides what appears on their page.
When an advertiser pays, we collect the money on behalf of the page owner and hold it until the ad has run as promised. Our fee is taken from that amount before the page owner is paid.
2. Accounts
- You must be at least 18 and able to enter a contract. Give us true details and keep your password private.
- You are responsible for everything done with your account. Turn on two-step login (Security page) to protect it.
- If you add team members to a page, you are responsible for what they do on it.
- We may suspend an account that breaks these terms, puts other users at risk, or is used for fraud.
3. Page owners
- You may only connect pages, accounts and channels that you own or are authorised to manage, and you must follow the rules of Meta and Telegram, including their rules on branded content.
- Prices, times and packages on your rate card are offers to advertisers. Ads that pass our automatic check are approved for you unless you choose to review every ad; you can stop an ad before it posts. Ads you review (by choice, or because the check flagged them) you approve, change or decline before their review deadline.
- Approved ads are posted automatically with the disclosure you chose (for example "#ad"). Don't remove it.
- An ad must stay up for the time its package promises (the "keep-alive" time). You are paid only for posts that stayed up. If a post is removed early, we may give the advertiser credit instead of paying you.
- Your earnings are the booking price less Vumisha's fee for your plan (currently 10% on Free, 5% on Pro and 3% on Agency; see Pricing). We pay to the M-Pesa number on your Earnings page. You are responsible for any tax on your earnings.
- Paid plans renew only when you pay for them. If a plan isn't renewed it returns to Free; nothing is deleted.
4. Advertisers
- You must have the right to everything in your ad (text, images, video, logos, music and links) and it must be true, legal in Kenya and not misleading.
- Ads for betting, loans, forex, crypto, alcohol or political campaigns run only on pages that choose to accept them, and only after the page owner has reviewed them. The advertiser must hold any licence the ad needs.
- We don't accept ads that are adult, hateful, violent, fraudulent, or that break Meta's or Telegram's advertising rules.
- Ads are checked automatically before the page owner sees them. The page owner makes the final decision and may decline any ad.
- You let the page owner and Vumisha copy, resize and post your ad (and show it in your report) for the booking you paid for. Links in ads are replaced with our tracked links so we can count clicks for your report.
- Reach, views and clicks in reports come from Meta, Telegram and our tracked links. We report them as we receive them and don't promise any particular result.
5. Payments, credit and refunds
- Prices are shown before you pay. Payment providers (such as M-Pesa, Paystack or Stripe) may apply their own terms. We never see your card or M-Pesa PIN.
- If your ad is declined, isn't reviewed in time, is cancelled by the page owner, or can't be posted, the amount you paid becomes Vumisha credit on the email you booked with. If only part of a booking posts, you get credit for the part that didn't.
- Credit can be spent on any booking with any page on Vumisha. It can't be withdrawn as cash, transferred to another person or exchanged for anything else. Using it needs proof that it's you (logging in, or a code we email you).
- If you think you were charged by mistake, write to us within 30 days at [email protected] and we'll look into it. Nothing in these terms limits rights you have under the Consumer Protection Act.
6. Things you must not do
Don't use Vumisha to break the law, to deceive anyone, to get around our fees by taking payment for a booking outside Vumisha after meeting through it, to fake reach or clicks, to probe or overload our systems, or to access accounts or data that aren't yours.
7. Our service
We work hard to post on time and keep the service running, but Meta, Telegram, payment providers and networks are outside our control. If a post can't be made, the advertiser gets credit as described above. To the extent the law allows, Vumisha is not liable for indirect losses (such as lost profit or reputation), and our total liability for any claim is limited to the fees we earned from the booking or plan it concerns.
8. Ending your account
You can stop using Vumisha at any time. Write to us to close your account. We will pay out any earnings that are due and keep the records the law requires (see the Privacy Policy). We may end or suspend accounts that break these terms; earnings for ads that ran properly are still paid unless they came from fraud.
9. Changes and law
We may update these terms; if a change matters, we'll tell you by email or in the app before it applies. These terms are governed by the laws of Kenya and disputes go to the courts of Kenya.