Help Center

Short guides for page owners and advertisers. Can't find it? Log in and ask us, or email [email protected].

Getting started

• How Vumisha works · Booking link, payment, approval, auto-posting, payout and report.

For page owners

• Connect a Facebook Page or Instagram account · Log in with Facebook and choose your Pages.
• Connect a Telegram channel · Add our bot as an admin and prove the channel is yours.
• Discount codes for your page · Make a code advertisers enter at checkout.
• Calendar, media kit and messages · See your month, share your numbers, talk to advertisers.
• Set up your rate card · Packages, prices, slot times and how long posts stay up.
• Review an ad · Automatic approval, reviewing every ad, and approve / change / decline.
• Posting, and when something goes wrong · What happens at the slot time.
• Earnings and payouts · When you're paid, the fee, and your M-Pesa number.
• Plans, featured spots and your team · Free, Pro and Agency; team members; Discover.

For advertisers

• Book and pay for an ad · Pick a slot, upload the ad, pay with M-Pesa or card.
• After you book · Review, changes, posting and your report.
• Receipts and messages · Get a receipt for a paid ad, and write to the page.
• Credit · Money from ads that didn't run, for your next booking.

Your account

• Logging in and two-step login (2FA) · Confirm your email, reset your password, use an authenticator app.
• Choosing which emails you get · Right away, one daily summary, or off, for each kind of email.
• Get help · Ask on the Help desk: our assistant answers first, then a person.