How to avoid scams when paying for promotion on social media in Kenya
Paying a stranger on the internet to post your ad takes trust. Most page owners are honest, but it's easy to pretend to run a page, and small businesses have the least room to lose money.
Warning signs
- The person contacts you first and pushes you to pay right away.
- They use a page name almost the same as a popular page, with a slightly different handle.
- There's a big following but hardly any comments, or comments that are all generic.
- They promise a fixed number of sales or customers. Nobody can guarantee that.
- They refuse to do anything but take full payment first, to a personal number, with no record of the deal.
Check who you're paying
Message the page from its official profile, reached by searching for it yourself, not through a link someone sent you. Ask for examples of past ads, and contact a business from one of them if the amount is large. Keep every message and M-Pesa confirmation.
Agree on the details first
Before you pay, get these in writing: the date and time, which account it will be on, the format (post or story), how long it stays up, and what happens if it doesn't go out.
How paying through Vumisha protects you
This is why we hold the money instead of passing it on immediately:
- Pages connect their accounts to Vumisha. A Telegram owner has to prove the channel is theirs, and Facebook and Instagram accounts connect through a Facebook login.
- Your payment is held until your ad is live. The page earns it only after the post has stayed up for the agreed time.
- We post the ad automatically at the time you booked.
- If it's declined, isn't reviewed in time, is cancelled or can't be posted, the money becomes credit you can use on any page. Credit isn't paid back as cash, so it's worth knowing that before you book. How credit works.
- You get a report afterwards with the post's results.
No system removes all risk: a platform can't promise that an ad will bring you sales. But you'll know that it went up, on the right account, and for how long.
More from the blog
- How to make money from your Facebook page in Kenya
- How to make money from a Telegram channel in Kenya
- How much do sponsored posts cost in Kenya?
- How to advertise your small business on Kenyan social media pages
- How to write a sponsored post that gets customers
- What to put in a media kit for your page
- How to price sponsored posts on your Telegram channel
- How to sell ads on your Facebook Page or Instagram account without chasing payments
- Advertising on Kenyan Telegram channels and Facebook pages: a guide for businesses
- Sponsored post disclosure: why "Ad" labels protect creators and brands